Privacy Policy

This Privacy Policy explains how IT DigiLit (“we,” “us,” or “our”) collects, uses, discloses, and protects information when you visit our website, use our services, or interact with our platforms.

By accessing or using IT DigiLit’s website or services, you agree to this Privacy Policy.

1. Information We Collect

a. Information You Provide Directly

You may voluntarily provide information, including:

• Name
• Email address
• Company or organization name
• Account or membership details
• Questions, submissions, or form responses
• Payment and billing information (processed by third-party providers)
• Communications with us (email, forms, support requests)

b. Automatically Collected Information

When you use our website, we may automatically collect:

• IP address
• Browser type and device information
• Pages viewed and interactions
• Date, time, and referring URLs

This data is collected using cookies, analytics tools, and standard server logs.

2. How We Use Your Information

We use information to:

• Provide and operate IT DigiLit services
• Respond to inquiries and deliver advisory or educational content
• Process memberships, workshops, consulting, and training services
• Deliver AI-assisted analysis or responses where applicable
• Improve platform performance, content, and user experience
• Communicate service updates, administrative notices, or support messages
• Comply with legal, regulatory, or contractual obligations

We do not sell personal data.

3. AI-Assisted Services

Some IT DigiLit services include AI-assisted features, such as automated analysis, draft responses, or summaries.

Important clarifications:

• AI outputs are informational and advisory only
• AI responses may be reviewed, validated, or supplemented by human reviewers depending on the service
• Submitted content is processed only to deliver the requested service
• Submitted data is not used to train public or open AI models
• Users should avoid submitting highly sensitive personal, financial, or confidential information unless explicitly required

IT DigiLit does not guarantee the accuracy, completeness, or suitability of AI-generated outputs.

Website chat assistant. The chat assistant on this website is powered by an AI model running in IT DigiLit’s own Microsoft Azure environment and answers from the content of this website only. Messages you send and the replies you receive are stored for 90 days so we can improve the answers and follow up on support questions, then deleted. The assistant does not ask for your name, contact details or account information, and email addresses and phone numbers are masked before a message is stored. A one-way hashed network identifier is kept to prevent abuse. Your IP address is not stored. Please do not enter passwords, payment details or other confidential information in the chat.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Enable essential site functionality
• Analyze site usage and traffic
• Improve usability and performance

You may disable cookies through your browser settings, but some features may not function properly.

5. Payments and Third-Party Services

Payments are processed by trusted third-party providers (e.g., Stripe or similar services). IT DigiLit does not store full credit card details on its servers.

We may use third-party services for:

• Payment processing
• Analytics
• Email communications
• Hosting and infrastructure
• Learning management and community platforms

These providers are authorized to use information only as necessary to perform services on our behalf.

6. Data Sharing and Disclosure

We may disclose information:

• To service providers supporting IT DigiLit operations
• To comply with legal obligations, lawful requests, or court orders
• To protect the rights, safety, or security of IT DigiLit, users, or systems

We do not sell, rent, or trade personal data to advertisers or data brokers.

7. Data Retention

We retain personal information only for as long as necessary to:

• Provide services
• Maintain records required for legal or business purposes
• Resolve disputes
• Enforce policies and agreements

Retention periods vary based on the nature of the data and applicable requirements.

8. Data Security

We implement reasonable administrative, technical, and organizational safeguards to protect information. However, no system is completely secure, and we cannot guarantee absolute security of data.

9. Your Rights and Choices

Depending on your jurisdiction, you may have rights to:

• Request access to your personal data
• Request correction or deletion
• Withdraw consent where applicable

Requests may be submitted using the contact information below.

10. Children’s Privacy

IT DigiLit services are not directed to children under 13 (or under 16 where applicable). We do not knowingly collect personal information from children.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised “Last Updated” date.

Continued use of the site after changes constitutes acceptance of the updated policy.

12. Contact Information

For questions about this Privacy Policy or IT DigiLit’s data practices, contact:

IT DigiLit
Email: privacy@itdigilit.com
Website: https://itdigilit.com